Sheraton Fallsview Hotel Niagara Falls, Niagara Falls ~ Discover room options, reviews & pricing

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About the Hotel

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

The newly transformed 4-star Sheraton Fallsview Hotel in Clifton Hill features a $50 million renovation, including Niagara's only Fallsview rooftop pool and Christienne Fallsview Spa - the sole facility in Canada with relaxation lounges overlooking both American and Canadian Horseshoe Falls.

Premium Falls View Rooms

The Sheraton's 669 rooms span seven categories, with four offering Falls views through floor-to-ceiling windows and Juliette balconies. Each accommodation includes Sheraton Signature Bedding and sublime amenities.

Falls View Fine Dining

Massimo's Italian Fallsview Restaurant serves regional cuisine paired with local Niagara wines. The dining options include Sweet Jesus Ice Cream in the lobby, Starbucks café, and Breakfast on 13 with Falls views.

Conference and Entertainment Complex

The 35000-square-foot conference center accommodates events for up to 3000 guests. The property connects to the 125000-square-foot Fallsview Indoor Waterpark featuring 16 waterslides and a wave pool.

Central Tourist District Location

The Sheraton Fallsview Hotel provides direct indoor access to Casino Niagara and Falls Avenue Resort, positioning guests steps from Niagara's Iconic Boat Ride and Niagara Parks.

“This hotel is perfectly situated just a short walk from the amazing falls, making it easy to experience all the highlights of Niagara.”view full review

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“Great views and enjoyable dining experience!” view full review

Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Public parking is possible on site at CAD 45 per day.

Wireless internet is available in the hotel rooms at CAD 15.95 per day.

Other information

The hotel offers a full breakfast at the price of CAD 42.95 per person per day.

There are no cribs provided in a room.

Pets are not allowed.

Year renovated:2012

Number of floors:22

Number of rooms:669

Former name

sheraton on the falls

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Guest Room

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Landscape view

Fireplace

room details

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Corner Suite

Max:

2 persons

690 sq. feet

Bed options:

1 King Size Bed

Landscape view

Fireplace

room details

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Queen Room

Max:

2 persons

260 sq. feet

Bed options:

1 King Size Bed

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Niagara Falls4000 ft

Airports

John C. Munro (YHM) 53.6 mi

Pearson (YYZ) 75.3 mi

Train

Niagara Falls Station (Ontario) 1.3 mi

Bus

Bus stop3000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Room Views

I stayed in a Deluxe Fallsview King Room on the 20th floor during my visit on 2024-03-15. The view of both the American and Canadian Falls was amazing! I could open the full-height window to capture stunning night photos of the illuminated falls. The room itself was beautifully appointed, comfortable, and gave me the perfect experience to celebrate my special day.

Rick123. USA, 2024-03-15Read full review on

Delicious Breakfast Buffet

On my trip on 2024-05-22, I decided to have breakfast at the hotel, and I was pleasantly surprised by the variety offered at the buffet. With a gorgeous view of the falls, the food was quite tasty, and even though it was a little pricey at around $30, it was worth it given the setting. The attentive service made the experience even better!

JosephWanderer. Canada, 2024-05-22Read full review on

Wonderful Spa Experience

I visited the spa during my stay on 2024-07-10 and it was just what I needed for relaxation. The treatments were great, and the atmosphere was serene. My husband and I enjoyed the couple's massage, which was the perfect way to unwind after exploring the falls. I highly recommend anyone to take advantage of the spa services here.

MichaelLovesTravel. Australia, 2024-07-10Read full review on

Family-Friendly Amenities

On our family vacation on 2024-09-05, I was delighted to find that the hotel had several activities for kids. My children loved the rooftop pool, and there were plenty of games available in the lounge areas. It made our stay enjoyable while keeping them entertained. The hotel truly caters to families and provides a comfortable environment for both kids and adults.

PeteExplorer. UK, 2024-09-05Read full review on

What’s included

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness center
Water sports
Hiking
Cycling
Golf course

Services

Room service
Car rental
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's pool
Toys
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Casino
Aqua park
Sun terrace
Leisure/ TV room
Spa & wellness center
Solarium
Jacuzzi
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Rollaway beds

Media

AM/FM alarm clock

Location

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

Map view

street view

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

City landmarks

332 Prospect St

Niagara Falls State Park

4700 ft

101 Old Falls St

Old Falls Street

4300 ft

5305 Murray St

Fallsview Tourist Area

3500 ft

Waterfall

Horseshoe Falls

4700 ft

Tower

Skylon Tower

3900 ft

4950 Clifton Hill

Niagara SkyWheel

3900 ft

Amusement Park

Fallsview Indoor Waterpark

2200 ft

6650 Niagara Pkwy

Journey Behind the Falls

5100 ft

Casinos

Seneca Niagara Resort & Casino

1.1 mi

Aquarium

Aquarium of Niagara

1.2 mi

Mall

Table Rock Welcome Centre

5000 ft

5631 Victoria Ave

Nightmares Fear Factory

2100 ft

4960 Clifton Hill

Clifton Hill

4000 ft

6345 Niagara Pkwy Queen Victoria Park,

Clifton Hill War Memorial

2600 ft

Art object

Nikola Tesla Statue

2700 ft

Cave

Cave of the Winds

1.3 mi

Waterfall

Bridal Veil Falls

1.3 mi

American Falls

1.4 mi

Nearby

Bridges

Rainbow Bridge

1600 ft

Casinos

Casino Niagara

1100 ft

Zoo

Bird Kingdom

1800 ft

4960 Clifton Hill

Ripley's Believe It or Not

1200 ft

Niagara Falls

Movieland Wax Museum

800 ft

4943 Clifton Hill

Guinness World Records Museum

600 ft

4850 Clifton Hill

Great Canadian Midway

700 ft

5685 Falls Ave

Marvel Superhero Adventure City

200 ft

5751 Victoria Ave

Criminals Hall of Fame

1400 ft

5709 Victoria Ave

Louis Tussaud's Waxworks

1500 ft

5020 Centre St

Rock Legends Wax Museum

1300 ft

Clifton Hill

Brick City

1300 ft

Restaurants

Fallsview Buffet

300 ft

5875 Falls Ave Sheraton on the Falls Hotel

Freshii

200 ft

5875 Falls Ave Sheraton On The Falls Hotel

Secret Garden Restaurant

500 ft

5827 River Rd

Billy Bones BBQ

500 ft

4915B Clifton Hill

Market Buffet

1800 ft

5705 Falls Ave Casino Niagara

Yuk Yuk's Komedy Kabaret

1800 ft

5705 Falls Ave In Casino Niagara

Crowne Restaurant

2300 ft

5685 Falls Avenue

Reviews and Ratings

Feedback from previous guests about their experience.

70%

were satisfied with the hotel and would gladly return

Stunning Falls view

Helpful staff

High parking fees

Limited dining variety

7.0/10

Very good

Rooms

7.4

Location

9.6

Service

5.8

Dining

5.8

4/5 based on 9363 reviews

#20 of 125 hotels in Niagara Falls based on Tripadvisor

Diana

United States of America, February 2025

6.4/10

I had a mixed experience during my stay at Sheraton on the Falls. The breathtaking views were a highlight, especially from my upgraded room, but the service left a lot to be desired. I faced multiple issues regarding dining options and staff communication. While the room provided a comfortable and nice atmosphere, the dining experience was disappointing and the service management was lacking. Overall, it’s a great spot for its views, but I hope they improve their service approach for future guests.

Rooms

8.0

The room was clean and had an amazing view of the falls, which made the upgrade worthwhile. However, it did feel a bit dated.

Service

5.0

The service was not great; I had issues with dining arrangements, and the duty manager's attitude was quite dismissive, which was frustrating.

Location

10.0

The hotel is perfectly situated right near the falls and attractions on Clifton Hill, making it easy to explore the area.

Dining

5.0

I was disappointed that the restaurant was closed for private events and there was confusion around other dining options available; it felt very unaccommodating.

Facilities

7.0

The hotel had a nice pool area, which was enjoyable, but the other facilities didn't meet expectations due to service issues.

Charles

United States of America, January 2025

6.4/10

My stay at this hotel was a mixed bag. The view of Niagara Falls was absolutely stunning, but I faced issues with my room and the service during my visit. I was pleasantly surprised with a complimentary breakfast due to some inconveniences, which was a nice touch. However, the overall execution of my stay left a lot to be desired, particularly regarding the amenities and responsiveness of the staff.

Rooms

5.0

While the view was magnificent, the room itself felt outdated and was noisy at times. The bathroom design was quite poor, with awkward layouts.

Service

5.0

The service was inconsistent; I had some nice interactions but faced long waits and misunderstandings, especially at check-in.

Location

9.0

The location is perfect for accessing all of Niagara Falls’ attractions and offers a beautiful view of the Falls right from the hotel.

Dining

8.0

Breakfast was a highlight, with fresh options and a lovely spread, especially considering it was complimentary due to our booking issues.

Facilities

6.0

The hotel had some decent facilities but lacked crucial amenities like easily accessible elevators which became a hassle during our stay.

John

United States of America, December 2024

6.6/10

My stay at the hotel was a mix of ups and downs. While I enjoyed the stunning view from my room and found the location perfect for accessing nearby attractions, the service was often lacking. The room itself left much to be desired in terms of cleanliness and maintenance. Overall, I had a pleasant time, but issues with the service and room quality made it feel overpriced.

Rooms

6.0

The view from my room was stunning, but the room itself felt outdated and had a musty smell.

Service

5.0

Service was hit or miss; some staff were friendly, but others seemed disorganized and not very helpful.

Location

10.0

The location is fantastic, close to many attractions and offers beautiful views of the falls.

Dining

5.0

Dining was disappointing; although the view was great, the food quality didn't match the price.

Facilities

7.0

The facilities were decent, but could use some updates to improve the overall experience.

John

United States of America, December 2024

7.2/10

The hotel offers stunning views of Niagara Falls that were simply breathtaking, and the rooms were clean and comfortable. While the service was friendly, it left quite a bit to be desired, especially during check-in where we faced long delays. The dining experience was decent with a nice breakfast spread, but overall, we were disappointed with some aspects of service and amenities considering the price we paid.

Rooms

8.0

The rooms were clean and comfortable, with a nice falls view that made our stay memorable.

Service

6.0

While the staff was friendly, the service was inconsistent and could improve, especially during check-in.

Location

9.0

The location was great, right across from the falls, making it easy to enjoy the beautiful scenery.

Dining

7.0

Breakfast was very good, with friendly staff serving a nice variety of options.

Facilities

6.0

Facilities were adequate, but nothing particularly stood out.

Luke

United States of America, September 2024

9.0/10

During my stay, the hotel provided excellent rooms with stunning views of the Falls, and the indoor waterpark was a hit for my kids. The service was top-notch, with staff eager to assist with all our needs. However, the dining options left a bit to be desired, and parking was frustratingly pricey. Overall, it's a great spot for families, especially due to its proximity to local attractions.

Rooms

10.0

The rooms were excellent, particularly the Falls view on a high floor, offering a cozy atmosphere with a fireplace for winter.

Service

10.0

The staff were amazing and very helpful, arranging everything from our water park tickets to dinner reservations.

Location

10.0

The hotel's location is ideal, just a short walk to the Falls and close to several attractions, making it very convenient.

Dining

6.0

Dining options were alright, but I found them a bit lacking in variety and not very kid-friendly.